Vijay Gupta
About Vijay Gupta
Vijay Gupta is a Customer Success Executive at Groww in Bengaluru, India, where he assists new investors with onboarding and supports existing investors with transactions. He has a background in finance and previously worked as a Customer Service Representative at Aegis Global.
Work at Groww
Vijay Gupta has been employed at Groww in Bengaluru, Karnataka, India, as a Customer Success Executive since 2021. In this role, he assists new investors with the onboarding process, ensuring they have a seamless transition onto the platform. He also provides support for both financial and non-financial transactions for existing investors, addressing their queries and enhancing their experience with the platform.
Education and Expertise
Vijay Gupta holds a Bachelor of Commerce (BCom) degree, which he earned from Karnataka Sanghas Manjunatha College of Commerce between 2015 and 2018. His academic background in finance supports his role in customer success, allowing him to provide informed financial insights to investors. He actively seeks to expand his knowledge of the financial industry, further enhancing his expertise.
Background
Before joining Groww, Vijay Gupta worked as a Customer Service Representative at Aegis Global from 2019 to 2021 in Navi Mumbai, Maharashtra, India. This experience provided him with foundational skills in customer service, which he applies in his current position to assist investors effectively.
Professional Development
Vijay Gupta is committed to professional development within the financial sector. He actively seeks opportunities to broaden his understanding of the industry beyond his current responsibilities at Groww. This dedication to learning supports his ability to assist investors and contribute to the company's customer success initiatives.