Devin Holbrook
About Devin Holbrook
Devin Holbrook is a Customer Success Manager with extensive experience in the field, currently working at Guesty since 2022. He has held similar roles at ActivePipe, Avanoo, and Oracle, and has a background in psychology from The University of Texas at Austin.
Work at Guesty
Devin Holbrook currently serves as a Customer Success Manager at Guesty, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring clients derive maximum value from Guesty's property management solutions. His expertise in customer success strategies contributes to the company's mission of providing exceptional service to its users.
Previous Experience in Customer Success
Before joining Guesty, Devin Holbrook worked as a Customer Success Manager at ActivePipe from 2020 to 2022. He also held a similar role at Avanoo for five months in 2020. Additionally, he spent four years at Oracle in the same capacity from 2016 to 2020. His extensive background in customer success has equipped him with the skills to manage client relationships effectively and drive customer engagement.
Background in Change Management
Devin Holbrook worked as a Change Management Consultant at NetSuite from 2018 to 2020. This role involved guiding organizations through transitions and ensuring that changes were implemented smoothly. His experience in change management complements his customer success roles, as it enhances his ability to support clients during periods of adjustment.
Education and Expertise
Devin Holbrook studied at The University of Texas at Austin, where he earned a Bachelor of Arts (B.A.) in Psychology from 2014 to 2016. His educational background in psychology provides him with insights into human behavior, which is beneficial in his customer-focused roles. This knowledge aids in understanding client needs and improving customer interactions.
Sales and Leasing Experience
Earlier in his career, Devin Holbrook worked as a Sales and Leasing Consultant at Greystar from 2014 to 2016. This position involved engaging with clients to facilitate property leasing and sales. The skills he developed in sales and client interaction have been instrumental in his subsequent roles in customer success.