Joshua Spencer
About Joshua Spencer
Joshua Spencer is a Sales Engineer at Guesty, where he has worked since 2024. He has over eight years of experience in technology and customer relations, having previously held roles at CentralSquare Technologies and Apple.
Current Role at Guesty
Joshua Spencer has been employed at Guesty as a Sales Engineer since 2024. In this role, he leverages his extensive background in technology and customer relations to support sales initiatives and enhance client engagement. His experience in customer success management contributes to his effectiveness in addressing client needs and driving sales performance.
Previous Experience in Customer Success Management
Prior to his current position, Joshua worked at CentralSquare Technologies as a Customer Success Manager from 2019 to 2021. In this remote role, he focused on ensuring customer satisfaction and fostering long-term relationships. He also served as a Senior Customer Success Manager at Guesty from 2021 to 2024, where he further developed his skills in managing client accounts and enhancing customer experiences.
Background in IT Consulting
Joshua Spencer has a background in IT consulting, where he specialized in managing client relationships to address organizational and technical challenges. His experience in this field has equipped him with the skills necessary to navigate complex client needs and deliver effective solutions.
Educational Qualifications
Joshua studied at Liberty University, where he earned a Master of Arts degree from 2007 to 2008. He also completed a Bachelor of Science degree in Philosophy and Religious Studies from 2004 to 2007. His educational background contributes to his analytical skills and understanding of diverse perspectives.
Career History in Technology and Customer Relations
Joshua has over eight years of experience in technology, IT, and customer relations. He held various positions, including IT Account Manager - Team Lead at Creative IT from 2015 to 2019 and Product Specialist at Apple from 2011 to 2014. His diverse career path has provided him with a comprehensive understanding of account and project management.