Pauline Jainne Malupeng
About Pauline Jainne Malupeng
Pauline Jainne Malupeng is a Customer Service Specialist at Guesty, where she has worked since 2021. She previously served as a Subject Matter Expert at TELUS International Philippines from 2017 to 2021 and studied at Adamson University from 2013 to 2017.
Work at Guesty
Pauline Jainne Malupeng has been employed at Guesty as a Customer Service Specialist since 2021. In this role, she is responsible for providing support and assistance to clients, ensuring a high level of customer satisfaction. Her tenure at Guesty spans three years, during which she has contributed to the company's customer service operations in Makati, National Capital Region, Philippines.
Education and Expertise
Pauline Jainne Malupeng studied at Adamson University from 2013 to 2017, completing a four-year degree program. Her education has equipped her with the necessary skills and knowledge to excel in customer service roles, particularly in the hospitality and technology sectors.
Background
Before joining Guesty, Pauline worked at TELUS International Philippines as a Subject Matter Expert from 2017 to 2021. In this position, she gained valuable experience in customer service and support, which has contributed to her effectiveness in her current role at Guesty.
Professional Experience
Pauline Jainne Malupeng has a total of seven years of professional experience in customer service. Her career began at TELUS International Philippines, where she served as a Subject Matter Expert for four years before transitioning to her current position at Guesty. This background has provided her with a solid foundation in customer relations and service excellence.