Guidance
Guidance is a company specializing in B2C and B2B ecommerce solutions, offering services in web development, customer experience, and digital wallet integration across various platforms.
B2C and B2B Ecommerce Solutions
Guidance provides comprehensive ecommerce solutions designed to cater to both B2C and B2B markets. Their offerings include platforms such as Adobe Commerce (Magento), Optimizely (Episerver), BigCommerce, and Shopify Plus, enabling businesses to operate efficiently online. These solutions incorporate features such as store locators, digital wallet functionality, and online reputation management to bolster customer experience and facilitate seamless transactions.
Web Development and Integration Services
Guidance specializes in web development services that emphasize flexibility and customization. They utilize a headless commerce approach, which allows for diverse tech stack integration and scalability. The company also engages in custom integration of ERP, PIM, and DAM solutions, supporting clients with efficient and robust backend systems. Their expertise extends to conducting large-scale data migrations, including complex transitions from Magento 1 to Magento 2.
Customer Experience Enhancements
Guidance places significant focus on enhancing customer experience through personalized solutions. They provide services such as Progressive Web Apps (PWAs) development, which deliver a superior mobile user experience. Additionally, their offerings include personalized SMS marketing and automated customer engagement, helping businesses maintain strong relationships with their clientele and drive customer loyalty.
Awards and Recognition
Guidance has been recognized for their excellence in ecommerce solutions. In 2023, they were named the Commerce Partner of the Year by Optimizely. This honor reflects their commitment to quality and innovation in the ecommerce space, underscoring their status as a reliable partner for digital commerce businesses.
Digital Wallet Integration
Guidance integrates advanced digital wallet functionality into ecommerce platforms, enhancing transaction convenience and security for users. By leveraging popular digital wallet solutions, they help businesses streamline the checkout process, reduce cart abandonment, and improve overall shopping experience for customers. This service is a key component of their comprehensive ecommerce solutions suite, aimed at facilitating seamless and efficient payment processes.