Gupshup
Gupshup offers conversational engagement tools for various industries, featuring products like Campaign Manager, Bot Studio, and Conversational AI, alongside enterprise-grade security and multi-channel support.
Services
Gupshup provides conversational tools for customer engagement across various stages of the customer lifecycle. The platform offers enterprise-grade security for data and ensures customer privacy protection. It supports multi-channel communication, including WhatsApp, SMS, RCS, Viber, Voice, Google's Business Messaging, Instagram, Web & App, and Telegram. Gupshup also has a partner program to help brands leverage its conversational engagement platform.
Products
Gupshup offers a variety of products aimed at enhancing customer engagement. These include Campaign Manager, Bot Studio, Agent Assist, and Conversational AI. An all-in-one tool is available to manage and scale click-to-chat ads efficiently. Additionally, Gupshup's Customer360 feature helps personalize every conversation by utilizing unified customer profiles.
Sector
Gupshup serves a broad range of industries including BFSI, Food & Beverage, Retail, Healthcare, Gaming, Advertising, Real Estate, Travel & Hospitality, Education, Media, and Government. The platform is designed to support businesses across these sectors by providing domain-specific AI models built for business conversations.
Resources
Gupshup offers various resources to assist users in implementing and optimizing their conversational strategies. These resources include blogs, guides, eBooks, case studies, events, webinars, and pre-approved WhatsApp templates. The resources are aimed at providing valuable insights and fast-tracking market deployment for businesses.