Abhishek Dwivedi
About Abhishek Dwivedi
Abhishek Dwivedi is an Executive Campaign Management professional at Gupshup in Mumbai, specializing in digital marketing campaigns across various communication channels. He holds a Bachelor of Science in Information Technology and has experience in client engagement and multi-channel campaign strategies.
Work at Gupshup
Abhishek Dwivedi has been serving as an Executive Campaign Management at Gupshup since 2021. In this role, he manages digital marketing campaigns across various communication channels, including voice, SMS, RCS, and WhatsApp. His work focuses on developing and implementing multi-channel campaign strategies that enhance client sales and improve customer engagement. He operates from Mumbai, Maharashtra, India.
Education and Expertise
Abhishek Dwivedi holds a Bachelor of Science degree in Information Technology. He studied at S I W S College of Commerce and Economics and Smt Thirumalai College of Science in Mumbai from 2015 to 2018. His educational background has equipped him with the technical knowledge necessary for managing digital marketing campaigns effectively.
Background
Before joining Gupshup, Abhishek Dwivedi worked at Minecodes Technology as a Product Consultant from 2017 to 2018. He also served as a Customer Support Specialist at Sutherland from 2018 to 2021. His experience in these roles has contributed to his skills in client interaction and customer engagement.
Achievements in Campaign Management
In his current role at Gupshup, Abhishek Dwivedi has played a significant part in helping clients enhance their sales through effective multi-channel campaign strategies. His expertise in managing campaigns across various platforms has contributed to improved customer satisfaction and engagement.
Client Interaction Skills
Abhishek Dwivedi possesses strong skills in client interaction through multiple channels, including phone, chat, and email. His ability to communicate effectively has enhanced customer engagement and satisfaction, making him a valuable asset in his current role.