Aniruddh Mukhopadhaya
About Aniruddh Mukhopadhaya
Aniruddh Mukhopadhaya serves as the Vice President of Customer and Strategy at Gupshup, where he leads the Global Strategy team and oversees customer success initiatives. He has extensive experience in management consulting with Bain & Company and has held various leadership roles in sales operations and customer support.
Current Role at Gupshup
Aniruddh Mukhopadhaya currently serves as Vice President - Customer and Vice President - Strategy at Gupshup, a position he has held since 2023 in Singapore. In this role, he leads the Global Strategy team, focusing on developing and implementing strategic initiatives aimed at driving business growth. He also serves as the Global Head of Customer Success, overseeing efforts to enhance customer engagement and satisfaction.
Previous Experience at Bain & Company
Before joining Gupshup, Aniruddh Mukhopadhaya had an extensive career at Bain & Company, where he held various positions from 2008 to 2022. His roles included Analyst, Consultant, Senior Associate Consultant, Senior Manager, and Associate Partner. During his tenure, he worked in both the Mumbai and New Delhi areas, contributing to numerous projects and gaining significant experience in management consulting.
Education and Expertise
Aniruddh Mukhopadhaya has a strong educational background. He studied at Mayo College, Ajmer, from 1996 to 2001, and later attended St. Xavier's College, where he earned a BA in Economics from 2005 to 2008. He furthered his education with an MBA from London Business School, completing the program from 2014 to 2016. Additionally, he studied at La Martiniere for Boys in Kolkata, achieving ISC from 2003 to 2005.
Role at Gupshup Prior to Current Position
Before his current role, Aniruddh Mukhopadhaya worked at Gupshup as Group Chief Of Staff from 2022 to 2023 in Mumbai, Maharashtra, India. In this capacity, he was responsible for overseeing various operational aspects of the company. He also previously held the position of Global Head of Customer Support, where he focused on optimizing customer service operations.
Internship Experience
Aniruddh Mukhopadhaya gained additional experience as a Summer Associate at Triton Partners in 2015 for five months in London, United Kingdom. This role contributed to his understanding of the consulting landscape and further developed his strategic and analytical skills.