Luciano Lucero Müller Whats App API Chatbots Whats App
About Luciano Lucero Müller Whats App API Chatbots Whats App
Luciano Lucero Müller is a Business Development Manager specializing in enhancing customer engagement through WhatsApp communication. He has a diverse background in finance and account management, with experience at several notable companies, including IBM and Huawei.
Current Role at Gupshup
Luciano Lucero Müller serves as the Business Development Manager at Gupshup since 2022. In this role, he focuses on enhancing customer engagement through WhatsApp communication. He promotes a business model that emphasizes low touch, prepaid, and self-service solutions. His work involves creating seamless interactions and commerce experiences between businesses and consumers via conversational platforms.
Education and Expertise
Luciano has a diverse educational background. He studied at Digital House, where he completed a Data Science program in 2018. He also holds a Master of Business Administration (M.B.A.) from Universidad Tecnológica Nacional, which he pursued from 2014 to 2016. Additionally, he earned a Licenciatura en Administración from Universidad de Morón (Oficial) between 2005 and 2010. His education equips him with skills in data analysis, business management, and financial accounting.
Previous Work Experience
Before joining Gupshup, Luciano held several positions in various companies. He worked at Pirelli as Comprador Junior in 2008, at IBM Global Business Services as Revenue Accountant from 2009 to 2011, and at Huawei as Senior AR Accountant from 2011 to 2012. He also served as an Account Manager Leader for Latinoamérica at Sirena from 2019 to 2022 and as Key Account Manager at CompuTrabajo from 2018 to 2019. These roles contributed to his expertise in business development and customer engagement.
Specialization in Customer Engagement
Luciano specializes in helping businesses enhance customer engagement through WhatsApp communication. His focus is on creating effective conversational platforms that facilitate interaction between businesses and consumers. This specialization is critical in today's digital landscape, where seamless communication is essential for customer satisfaction and business growth.