Mariappan Jayapal
About Mariappan Jayapal
Mariappan Jayapal serves as an SDE 2 at Gupshup in Bengaluru, Karnataka, India, where he has worked since 2022. He has a background in full-stack development and has contributed to various projects involving telephony APIs, system optimization, and analytics dashboards.
Work at Gupshup
Currently, Mariappan Jayapal serves as a Software Development Engineer 2 (SDE 2) at Gupshup, a position he has held since 2022. Based in Bengaluru, Karnataka, India, he focuses on implementing advanced communication solutions. Notably, he has successfully integrated agent-customer voice communication using the Knowlarity telephony API, enhancing the company's service offerings.
Previous Experience at OneDirect
Mariappan Jayapal previously worked at OneDirect, where he held the position of Software Development Engineer 1 (SDE 1) from 2021 to 2022. His contributions included optimizing infrastructure through the use of AWS managed services such as MSK, Aurora, Memory DB, and DocumentDB. He also played a significant role in enhancing system stability by implementing bulk Kafka event consumption and ElasticSearch bulk insertion.
Internship Experience
Before his role as SDE 1, Mariappan completed a five-month internship as a Full Stack Developer at OneDirect in 2021. During this internship, he developed analytics dashboards using Zoho Analytics, which provided data-driven insights to improve user experience for global clients. His work contributed to the overall functionality and performance of the systems.
Education and Expertise
Mariappan Jayapal earned his Bachelor of Engineering (BE) in Computer Science from Government College of Technology, Coimbatore, completing his studies from 2017 to 2021. His academic background laid the foundation for his technical skills and expertise in software development, particularly in full-stack development and cloud services.
Technical Contributions
Throughout his career, Mariappan has made notable technical contributions, including the introduction of timezone support to facilitate global client onboarding. His focus on code optimization and write-through caching has further enhanced system performance and user experience.