Nathan Haas
About Nathan Haas
Nathan Haas serves as the Director of Client Interactions at Gupshup and has over 20 years of experience in business process management and change management. He holds a Bachelor's degree in Psychology from The University of Kansas and has held various managerial roles in organizations such as U.S. Bank and Boston Financial Data Services.
Current Role at Gupshup
Nathan Haas serves as the Director of Client Interactions at Gupshup, a position he has held since 2021. In this role, he focuses on enhancing customer communication through the establishment of a 24/7 digital presence for the company. His work aims to improve client engagement and satisfaction, leveraging his extensive experience in business process management and conversational AI.
Experience at True Captive Insurance
In addition to his role at Gupshup, Nathan Haas has been working as a Client and Partner Manager at True Captive Insurance since 2023. This position allows him to apply his skills in client relations and management, further contributing to the success of the organization in Overland Park, Kansas.
Professional Background
Nathan Haas has over 20 years of experience in various roles across multiple industries. His career includes significant positions at U.S. Bank, where he served as Group Manager - Shared Services, and at UiPath as Sr. Global Learning Consultant. He has also worked at Boston Financial Data Services and DST Brokerage Solutions in roles focusing on learning and organizational development, sales engineering, and client relations.
Education and Expertise
Nathan Haas studied at The University of Kansas, where he earned a Bachelor's degree in Psychology. His educational background complements his professional expertise in business process management, robotic process automation, and change management, making him a knowledgeable leader in client interactions and organizational improvement.
Advocacy for Change Management
Nathan Haas advocates for change as a strategic tool to enhance enterprise success, job satisfaction, and human performance. His approach emphasizes the importance of process refinement and the integration of technology to facilitate effective communication and operational efficiency within organizations.