Onkar Vaidya
About Onkar Vaidya
Onkar Vaidya is a Manager of Client Solutions at Gupshup, with a diverse background in customer success and account management across various companies in Mumbai, India. He holds a Bachelor's Degree in Hotel/Motel Administration from the Institute of Hotel Management Ahmedabad and has accumulated extensive experience in client relations and sales.
Current Role at Gupshup
Onkar Vaidya holds the position of Manager - Client Solutions at Gupshup. He has been with the company since 2023, contributing to client management and solutions development. His role involves working closely with clients to understand their needs and deliver appropriate solutions, enhancing customer satisfaction and engagement.
Professional Experience
Onkar Vaidya has a diverse professional background in client management and customer success. Prior to his current role, he worked at Cogno AI as Manager - Customer Success for six months in 2023. His previous positions include Senior Key Account Manager and Key Account Manager at MyGate, where he focused on client relationships and account management. He also served as Client Relationship Manager and Sales Associate at BookEventz.com, where he managed client interactions and sales processes.
Education and Qualifications
Onkar Vaidya completed his secondary education at Nandadeep Vidyalaya, achieving his SSC from 2008 to 2013. He then pursued higher secondary education at Chikitsak Samuhas Patkar College of Arts and Science, earning his HSC from 2013 to 2015. Onkar furthered his studies at the Institute of Hotel Management (IHM) Ahmedabad, where he obtained a Bachelor's Degree in Hotel/Motel Administration/Management from 2015 to 2018.
Previous Work Experience
Before joining Gupshup, Onkar Vaidya gained extensive experience in various roles. He worked at JW Marriott as a Front Office Associate in 2018, where he handled guest relations. He also held multiple positions at MyGate, including Inventory SPOC and Senior Key Account Manager. His experience at BookEventz.com included roles in digital marketing and client relationship management, showcasing his versatility in the hospitality and event management sectors.