gWorks
gWorks provides software solutions tailored for small and medium-sized local governments, special districts, and rural utility agencies, offering a comprehensive suite of products to streamline various administrative and operational functions.
Company Overview
gWorks provides software solutions specifically designed for small and medium-sized local governments, special districts, and rural utility agencies. The company's comprehensive suite of products aims to streamline and enhance the efficiency of governmental operations. gWorks serves clients in 48 states, has a high client retention rate of 98%, and has been recognized in the GovTech Top 100 list for four consecutive years. The company also acquired Freedom Systems to expand its market presence and product offerings.
Software Solutions for Local Governments
gWorks offers a versatile suite of software solutions tailored for local governments. The Finance Hub simplifies fund accounting and budgeting. HR Hub streamlines payroll and time-tracking. FrontDesk supports citizen engagement with features like online payments and public information dissemination. Utility Billing Hub optimizes utility billing and revenue collection. Operations Hub enhances operational management, including asset management and work orders. Maps Hub visualizes assets on a map, aiding in data-driven decisions. Storage Hub centralizes document storage, while gWorks Payments integrates secure payment processing for government transactions.
Products
gWorks offers a range of specialized products: Finance Hub, HR Hub, FrontDesk, Utility Billing Hub, Operations Hub, Maps Hub, Storage Hub, and gWorks Payments. Finance Hub helps with fund accounting and budgeting. HR Hub offers payroll and time-tracking. FrontDesk allows online interaction between citizens and government. Utility Billing Hub manages utilities billing. Operations Hub handles asset management and work orders. Maps Hub provides asset visualization on maps. Storage Hub offers centralized document storage. gWorks Payments supports secure, integrated payment processing.
Client Support and Professional Services
gWorks provides extensive support and professional services to its clients. These services include onboarding, data conversion, training, and enhanced consulting to ensure that clients can effectively use their products. Additionally, gWorks hosts gWorks University, an online platform offering a range of training resources and educational content to support continuous learning and skill development for clients.
Industry Participation and Recognition
gWorks actively participates in industry events and conferences, such as the Government Finance Officers Association of Pennsylvania Annual Conference. The company's consistent innovation in government technology has also earned it a spot on the GovTech Top 100 list for four consecutive years. By engaging with the industry and being recognized for its contributions, gWorks continues to establish itself as a leading provider of government technology solutions.