Kevin Smith
About Kevin Smith
Kevin Smith is a Senior Client Partner at HAAS Alert, where he has worked since 2024. He holds a Master of Arts in Organizational Leadership from Gonzaga University and has extensive experience in client success roles across various companies, including Oracle and Salesforce.
Current Role at HAAS Alert
Kevin Smith serves as a Senior Client Partner at HAAS Alert, a position he has held since 2024. In this role, he is responsible for managing client relationships and ensuring successful outcomes for partners. His experience in client success and account management contributes to his effectiveness in this position.
Previous Experience in Customer Success
Before joining HAAS Alert, Kevin Smith worked at Bringg as the US Enterprise Success Manager from 2021 to 2024. He also held the position of Customer Success Director at Oracle from 2017 to 2019. His roles focused on enhancing customer satisfaction and driving success for enterprise clients.
Educational Background
Kevin Smith earned a Master of Arts in Organizational Leadership from Gonzaga University. He also holds a Bachelor of Arts in Graphic Design and Marketing from Keene State College. His educational background supports his expertise in leadership and client management.
Career History in Account Management
Kevin has extensive experience in account management, having worked at several notable companies. He served as a Senior Account Manager in the CRM Division at Dominion Enterprises from 2006 to 2011. He also worked as a Senior Client Success Manager at Yext from 2019 to 2020 and as a Client Services Director at Bullhorn from 2015 to 2017.
Experience with Salesforce
From 2011 to 2015, Kevin Smith worked at Salesforce as a Program Manager for ExactTarget/Salesforce. This role involved managing programs and initiatives that supported client engagement and success within the Salesforce ecosystem.