Meghan Zasada
About Meghan Zasada
Meghan Zasada is the Director of Customer Success at HAAS Alert, where she has worked since 2024. She has over eight years of experience in customer success and a background in coaching and non-profit management.
Current Role at HAAS Alert
Meghan Zasada serves as the Director of Customer Success at HAAS Alert, a position she has held since 2024. In this role, she focuses on enhancing customer experience and retention strategies. Her expertise in customer success allows her to implement effective solutions that cater to the needs of clients, ensuring they derive maximum value from HAAS Alert's offerings.
Previous Experience in Customer Success
Before joining HAAS Alert, Meghan Zasada accumulated significant experience in customer success roles. She worked at Sprout Social, Inc. as Manager of Customer Success for both Mid Market and Enterprise segments from 2022 to 2024. Additionally, she held the position of Manager of Customer Success at Paro.io from 2020 to 2022. Her background includes a focus on delivering exceptional customer experiences across various market segments.
Coaching Experience
Meghan Zasada has been involved in coaching women's volleyball since 2021 at 3STEP Sports. She previously served as the Assistant Volleyball Coach at North Park University from 2015 to 2017. Her coaching experience reflects her commitment to developing athletes and fostering teamwork, skills that complement her professional endeavors in customer success.
Educational Background
Meghan Zasada holds a Master's degree in Non-Profit/Public/Organizational Management from North Park University, where she studied from 2015 to 2017. She also earned a Bachelor of Science in Political Science and Government from Illinois State University, completing her studies from 2009 to 2013. Her educational background equips her with a strong foundation in management and organizational dynamics.
Certifications and Skills
Meghan Zasada possesses two certifications in account management and customer success. These certifications enhance her ability to provide expert advice and strategies to clients. With over eight years of experience in customer success, she focuses on delivering exceptional customer experiences and retention strategies for both small and medium-sized businesses and large strategic brands.