Armando Romo, M.S.
About Armando Romo, M.S.
Armando Romo, M.S., serves as the Director of Operations at HALO Diagnostics in Chico, California, where he has worked since 2020. He has a diverse background in healthcare and education, having previously held managerial roles at Adventist Health and Wheatland Union High School.
Work at HALO Diagnostics
Armando Romo has served as the Director of Operations at HALO Diagnostics since 2020. In this role, he has focused on enhancing operational efficiency and fostering a mission-driven work culture. His leadership has contributed to significant improvements in employee engagement and patient satisfaction metrics. Under his direction, HALO Diagnostics has maintained a high standard of service delivery and operational excellence.
Previous Experience in Healthcare Management
Prior to his current position, Romo worked at Adventist Health in various capacities. He served as Practice Manager from 2016 to 2018 and later as Operations Manager from 2018 to 2020. His experience in these roles involved overseeing operational processes and ensuring the delivery of quality healthcare services in Paradise, California.
Educational Background
Armando Romo holds a Master’s Degree in Educational Administration and Supervision from National University, which he completed from 2010 to 2012. He also earned a Bachelor’s Degree in History/Social Science from California State University-Chico between 2001 and 2007. His educational background supports his expertise in management and operational leadership.
Achievements in Operational Excellence
Romo has achieved notable results in his operational roles. He implemented a patient-centric process that improved patient satisfaction ratings from 76 percent to 98 percent in under six months. Additionally, he achieved a 98 percent employee satisfaction rating by prioritizing staff recognition and engagement. During the COVID-19 pandemic, he led his team to record a 32 percent growth year over year.
Leadership and Communication Strategies
In his leadership role, Romo has emphasized the importance of communication within teams. He has established regular Town Halls, weekly team huddles, and daily department briefings to ensure alignment and standardization in communication methods. These strategies have fostered a collaborative environment and enhanced operational effectiveness.