Dedrick L.
About Dedrick L.
Dedrick L. is a Microsoft 365 Cloud Engineer at Harmonia Holdings Group, LLC, where he provides technical support for Power Platform and Copilot. He has extensive experience in Microsoft 365 services, having previously worked at Microsoft and Red Cedar Consultancy, LLC.
Work at Harmonia Holdings Group
Dedrick L. serves as a Microsoft 365 Cloud Engineer at Harmonia Holdings Group, LLC, since 2023. His role involves providing customer technical readiness and delivery support services specifically for Power Platform and Copilot. He operates remotely from Washington, District of Columbia, and has been contributing to the organization for one year. His responsibilities include supporting Teams migrations, troubleshooting Teams VOIP and client issues, and enhancing Teams adoption.
Previous Experience at Microsoft
Prior to his current position, Dedrick L. worked at Microsoft as a Microsoft 365 Fast Track Manager/Engineer from 2016 to 2017. During his tenure in the Charlotte, North Carolina Area, he focused on facilitating the adoption of Microsoft 365 solutions for customers, ensuring they received the necessary support and guidance to maximize their use of the platform.
Experience at Red Cedar Consultancy, LLC
Dedrick L. was employed at Red Cedar Consultancy, LLC as a Microsoft 365 O&M Support Engineer from 2018 to 2023. In this position, he provided ongoing support and maintenance for Microsoft 365 services, contributing to the operational efficiency of clients in the Washington D.C. Metro Area. His work involved addressing technical issues and ensuring smooth functionality of Microsoft 365 applications.
Role at the Office of the Chief Technology Officer
From 2017 to 2018, Dedrick L. held the position of Microsoft 365 Support Engineer/Adoption Specialist at the Office of the Chief Technology Officer for the Government of the District of Columbia. In this role, he was responsible for supporting the implementation and adoption of Microsoft 365 solutions, aiding in the transition to cloud-based services within the government sector.
Technical Skills and Expertise
Dedrick L. possesses extensive technical knowledge in Microsoft 365 solutions, including practical experience with Active Directory Federation Services (AD FS), Windows Server, and Azure. He develops and implements automation solutions using scripting languages such as PowerShell for M365 Services. As a subject matter expert (SME) in the Office 365 environment, he provides valuable insights and support to enhance organizational capabilities.