Billy Malt
About Billy Malt
Billy Malt is a Faculty Support Specialist at Harvard Business School, where he has worked since 2023. He has a background in Creative Media and Game Design and possesses strong skills in budgeting, mathematics, and programming languages such as SQL and Python.
Current Role at Harvard Business School
Billy Malt serves as a Faculty Support Specialist at Harvard Business School, a position he has held since 2023. In this role, he provides essential support to faculty members, facilitating their academic and administrative needs. His work contributes to the smooth operation of the educational environment at one of the world's leading business schools, located in Boston, Massachusetts.
Previous Experience at HubSpot
Before joining Harvard Business School, Billy Malt worked at HubSpot as a Senior Customer Support Specialist from 2021 to 2023. During his tenure in Brookline, Massachusetts, he was responsible for assisting customers with their inquiries and ensuring a high level of service. His experience at HubSpot enhanced his skills in customer relations and support within the technology sector.
Educational Background
Billy Malt studied Creative Media and Game Design at Newham College of Further Education from 2014 to 2015. Prior to that, he attended Wanstead High School from 2007 to 2012. His educational background provided him with foundational knowledge and skills relevant to his career in technology and support roles.
Skills and Expertise
Billy Malt possesses strong skills in budgeting and mathematics, which are essential in various professional contexts. He also has expertise in programming languages, specifically SQL and Python. These technical skills enhance his capabilities in the technology industry and support his roles in customer service and faculty assistance.
Work History Overview
Billy Malt has a diverse work history in the technology and service industries. He served as an Assistant Manager at SurfBerry for three months in 2020 in Wrightsville Beach, North Carolina. Additionally, he worked as a Shift Supervisor at AMT Coffee from 2017 to 2019 in Glasgow City, Scotland. His varied experiences contribute to his comprehensive understanding of customer support and management.