Amy Reynoso
About Amy Reynoso
Amy Reynoso is a CX Associate III at Havenly, where she has worked since 2021. She has a background in Visual Arts and experience in customer service roles across various companies, including ezCater and OpenTable.
Current Role at Havenly
Amy Reynoso serves as a CX Associate III at Havenly, a position she has held since 2021. In this role, she focuses on enhancing customer experiences and providing support to clients. Her responsibilities include addressing customer inquiries and ensuring satisfaction with Havenly's services. Amy's tenure at Havenly has allowed her to develop a deep understanding of customer needs and preferences, contributing to the company's commitment to quality service.
Previous Experience in Customer Service
Prior to her current role, Amy Reynoso accumulated extensive customer service experience across various organizations. She worked as a Customer Service Ninja at ezCater from 2018 to 2019, and as a Customer Service Representative at OpenTable from 2019 to 2021. These positions enabled her to hone her communication skills and problem-solving abilities, which are essential in her current role at Havenly.
Educational Background in Visual Arts
Amy Reynoso studied Visual Arts at Regis University from 2012 to 2016, where she developed a strong foundation in art and design principles. She also attended The Waverly School from 2009 to 2012. Her education in Visual Arts, combined with her background in Art History, enhances her visual and cultural insights, which are beneficial in her role at Havenly.
Career Progression and Roles
Amy Reynoso has held various positions that reflect her diverse skill set and career progression. She worked as an Administrative Assistant at Alden Torch Financial for eight months in 2018 and served as the Assistant Art Director at Regis University from 2015 to 2016. Additionally, she was a Lead Host at TAG Restaurant Group from 2016 to 2018. Each role contributed to her professional development and expertise in customer service and the arts.
Skills and Expertise
Amy possesses strong skills in Adobe Photoshop, showcasing her technical and creative abilities. Her expertise in fundraising complements her customer service skills, allowing her to engage effectively with clients and stakeholders. These skills are integral to her contributions at Havenly, where customer experience is a priority.