Javier Lopez
About Javier Lopez
Javier Lopez is a Customer Service Agent at Hawaiian Airlines and an Adjunct Lecturer at Rio Hondo College, where he has taught since 2021. He has extensive experience in customer service and training roles, along with a strong academic background in social science, anthropology, and international relations.
Work at Hawaiian Airlines
Javier Lopez has been employed at Hawaiian Airlines as a Customer Service Agent CRO/GSC since 2017. In this role, he is responsible for providing customer support and ensuring a positive travel experience for passengers. His work is based in the Greater San Diego Area, where he has contributed to the company's reputation for customer service excellence.
Current Role at Rio Hondo College
Since 2021, Javier Lopez has served as an Adjunct Lecturer at Rio Hondo College. He teaches political science courses, where he develops course content and encourages student discussions. His teaching approach focuses on maintaining an open learning atmosphere, which facilitates student engagement and enhances their understanding of the subject matter.
Previous Experience at Costco Wholesale
Javier Lopez worked at Costco Wholesale as a Member Service Clerk from 1999 to 2008. During his nine years in this role, he provided customer service and support to members, contributing to the overall customer satisfaction at the store located in Santa Clarita, California.
Experience at S.A.S. Services Group Inc.
Javier Lopez held multiple positions at S.A.S. Services Group Inc. He served as a Regional Trainer from 2015 to 2020, where he was responsible for training staff across various locations in San Diego, California. He later became the General Manager from 2018 to 2019, overseeing operations in the San Francisco Bay Area.
Education and Expertise
Javier Lopez has an extensive educational background. He earned an Associate's degree in Social Science from the College of the Canyons from 2002 to 2006. He then completed a Bachelor's of Arts in Anthropology at California State University-Northridge from 2006 to 2008. Later, he obtained a Master's degree in International Relations/Business from Bond University from 2010 to 2012. Additionally, he achieved a Certificate in Spanish from Don Quijote in 2005.