Noelle Carino
About Noelle Carino
Noelle Carino serves as the Senior Manager of Customer Success at Hazel Health, where she leads a team focused on customer retention and satisfaction. With a background in account management and a strong educational foundation in business and English, she fosters relationships with stakeholders to enhance healthtech solutions.
Work at Hazel Health
Noelle Carino has been with Hazel Health since 2020, starting as an Account Executive and progressing to the role of Senior Manager, Customer Success in 2023. In her current position, she leads a team of Customer Success Managers, focusing on customer retention and satisfaction. Her responsibilities include fostering relationships with key stakeholders, such as executives and product managers, to help them achieve their goals with healthtech solutions. Carino collaborates with various departments to align Customer Success efforts and utilizes customer data and analytics to provide actionable insights for product enhancements and improved customer satisfaction.
Education and Expertise
Noelle Carino holds a Bachelor of Arts in English from Georgian Court University, where she studied from 1998 to 2000. She also earned an Executive Master of Business Administration from Quantic School of Business and Technology in 2020. Her educational background supports her expertise in customer success management and strategic business practices, which she applies in her current role at Hazel Health.
Background
Before joining Hazel Health, Noelle Carino worked in various roles that contributed to her professional development. She served as an Account Executive at Swing Education from 2018 to 2020 in the San Francisco Bay Area. Prior to that, she was the CEO of the Greater Toms River Chamber of Commerce from 2014 to 2018. Carino also worked as an Implementation Coordinator at Achieve3000 in 2012 and 2013. Her diverse background in customer-facing roles has equipped her with the skills necessary for her current leadership position.
Achievements
In her role at Hazel Health, Noelle Carino has made significant contributions to customer success initiatives. She leads efforts to enhance customer satisfaction through data-driven insights and collaborates closely with internal teams to align strategies effectively. Her focus on fostering strong relationships with stakeholders has been instrumental in achieving customer retention goals. Carino's work has helped improve product offerings and customer experiences within the healthtech sector.