Oliver Eigl
About Oliver Eigl
Oliver Eigl is an expert in damage communication at HDI Versicherung AG, with extensive experience in handling liability, transport, and cyber damage claims. He has worked in the insurance sector for over two decades, previously serving in various roles at HDI Versicherung AG and HUK-COBURG.
Work at HDI Versicherung
Oliver Eigl currently holds the position of Experte Schadenkommunikation at HDI Versicherung AG, a role he has occupied since 2022. Prior to this, he served as Fachreferent Kommunikation Schaden from 2008 to 2021, contributing to the company's communication strategies regarding claims. His responsibilities included overseeing cross-claim communication, which is essential for ensuring clarity and efficiency in the claims process. His extensive experience at HDI Versicherung AG spans over 13 years.
Previous Experience at HUK-COBURG
Before joining HDI Versicherung AG, Oliver Eigl worked at HUK-COBURG as Schadensachbearbeiter from 1998 to 2008. During his 10-year tenure in Hannover, he gained significant experience in claims handling, which laid the foundation for his later roles in communication and damage claims management. His work at HUK-COBURG involved direct interaction with clients and managing various aspects of the claims process.
Education and Expertise
Oliver Eigl studied Betriebswirtschaftslehre at Hamburger Fern-Hochschule, where he achieved the degree of Diplom Kaufmann from 2000 to 2004. He also pursued Rechtswissenschaft at Universität Bayreuth from 1991 to 1998. His educational background equips him with a solid understanding of both business and legal principles, which are essential in the field of damage claims. He specializes in handling liability, transport, and cyber damage claims, demonstrating a comprehensive skill set in these areas.
Customer Satisfaction Initiatives
In his current role at HDI Versicherung AG, Oliver Eigl conducts customer satisfaction surveys related to corporate damage claims. This initiative aims to gather feedback from clients regarding their experiences with the claims process, allowing the company to improve its services and address any concerns. His focus on customer satisfaction reflects a commitment to enhancing the overall client experience in the insurance sector.