Sarah Murphy
About Sarah Murphy
Sarah Murphy is a Senior Client Success Manager with extensive experience in customer success management, particularly in the health and wellness sector. She has held various roles in the insurance and client engagement fields, contributing to her strong background in client relationships.
Work at Headversity
Sarah Murphy has been serving as a Senior Client Success Manager at Headversity since 2021. In this role, she focuses on enhancing client relationships and ensuring their success within the company's offerings. Her expertise in customer success management, particularly in the health and wellness sector, supports her efforts in delivering value to clients. Murphy's position at Headversity allows her to leverage her extensive background to foster positive client experiences and drive satisfaction.
Previous Experience in Client Engagement
Prior to her role at Headversity, Sarah Murphy worked as a Client Engagement Manager at Nude Solutions from 2020 to 2021. During her time in Calgary, Alberta, she developed strategies to improve client interactions and engagement. Before that, she served as an Account Executive at Lundgren & Young Insurance from 2016 to 2018, where she managed client accounts and provided tailored insurance solutions.
Background in Insurance and Customer Success
Sarah Murphy has a strong foundation in the insurance industry, having studied at IBAA since 2015. She has held various positions that contributed to her expertise, including roles as an Insurance Broker at A-WIN Insurance and a Live Advisor at Nuera Insurance Inc. Her diverse experience in customer success management, particularly in the health and wellness sector, complements her educational background and enhances her professional capabilities.
Experience in Health and Wellness Industry
Murphy possesses extensive experience in the health, wellness, and fitness industry, which plays a significant role in her current position. Her demonstrated history of enhancing client relationships in this sector has equipped her with the skills necessary to effectively manage client success. This background supports her ability to understand client needs and deliver effective solutions that align with their health and wellness goals.
Career Development and Early Roles
Sarah Murphy's career began as an Office Manager at Bear Hill Lodge from 2013 to 2015. She then transitioned to an Estimating Coordinator role at Alstar Oilfield Contractors Ltd. from 2015 to 2017. These early positions provided her with foundational skills in management and coordination, which have been beneficial in her subsequent roles in client success and engagement.