Mallory Bayers
About Mallory Bayers
Mallory Bayers is a Customer Experience Associate currently employed at Headway since 2022. She has previous experience in customer service and patient resources, having worked at Rev.com and the American Cancer Society, respectively.
Current Role at Headway
Mallory Bayers serves as a Customer Experience Associate at Headway. She has been in this role since 2022, contributing to the company's commitment to enhancing customer satisfaction and engagement. In her position, she focuses on addressing customer inquiries and improving overall service delivery.
Previous Experience at GravTech Games, LLC
Before her current role, Mallory worked at GravTech Games, LLC as an Actor from 2013 to 2014. During her one-year tenure, she participated in various projects that involved performance and character development, gaining valuable experience in the entertainment industry.
Experience at American Cancer Society
From 2017 to 2020, Mallory held the position of Patient Resource Specialist at the American Cancer Society in Austin, Texas. In this role, she provided support and resources to patients, helping them navigate their healthcare options and access necessary services for their treatment.
Role at Rev.com
Mallory worked as a Customer Service Representative at Rev.com from 2020 to 2022. Her responsibilities included assisting customers with inquiries and ensuring a positive experience with the company's services. This role helped her develop strong communication and problem-solving skills.
Education in Music Business
Mallory Bayers studied at Full Sail University, where she earned a Bachelor of Science (BS) degree in Music Business. Her studies spanned from 2011 to 2013, equipping her with knowledge and skills relevant to the music industry and enhancing her professional capabilities.