Nadine Thomas
About Nadine Thomas
Nadine Thomas serves as the Clinical Operations Lead for Provider Operations at Headway, where she has worked since 2023. She has a diverse background in operations and legal support, with previous roles at One Medical, the Philadelphia District Attorney's Office, and VUS - The English Center.
Current Role at Headway
Nadine Thomas currently serves as the Provider Operations - Clinical Operations Lead at Headway. She has held this position since 2023, contributing to the management and improvement of clinical operations within the organization. Her role involves overseeing provider operations to ensure efficient service delivery and support for healthcare professionals.
Previous Experience at Headway
Nadine Thomas previously worked at Headway as a Senior Insurance Operations Associate from 2022 to 2023. In this role, she was responsible for managing insurance-related operations, ensuring compliance, and facilitating effective communication between providers and insurance companies. Her tenure lasted for eight months.
Educational Background
Nadine Thomas earned a Bachelor's degree in English Language and Literature from Temple University, where she studied from 2009 to 2013. This educational background provided her with strong communication and analytical skills, which she has applied throughout her professional career.
Professional Experience in Healthcare
Nadine has extensive experience in the healthcare sector. She worked at One Medical as a Member Support Specialist from 2019 to 2021 and as a Shift Lead in 2021. Her responsibilities included providing support to members and leading team operations. Additionally, she taught English as a Second Language at VUS - The English Center in Vietnam from 2016 to 2019.
Legal Experience
Nadine Thomas has a background in the legal field, having worked as a Paralegal at the Philadelphia District Attorney's Office from 2013 to 2016. She also served as a Legal Assistant at JONATHAN M. COHEN, LLC for six months in 2013. These roles contributed to her understanding of legal processes and documentation.