Aaron Kwai
About Aaron Kwai
Aaron Kwai is an Associate Director at Hearst, where he has worked since 2006 in various roles including helpdesk analyst, mobile device specialist, and desktop support manager. He studied at Queens College from 2000 to 2006 and previously served as an assistant network administrator at the New York Academy of Medicine from 2002 to 2004.
Work at Hearst
Aaron Kwai has held multiple roles at Hearst since 2006. He began his tenure as a helpdesk analyst and mobile device specialist, where he provided technical support and managed mobile devices. In 2017, he transitioned to the role of desktop support manager, overseeing desktop support operations. In 2018, he advanced to the position of associate director, contributing to strategic initiatives and team management. His extensive experience at Hearst spans 18 years, showcasing his commitment to the organization.
Education and Expertise
Aaron Kwai studied at Queens College from 2000 to 2006, completing a six-year program. His education provided him with a strong foundation in technology and support services, which he has applied throughout his career. His expertise includes desktop support, mobile device management, and network administration, developed through both academic training and practical experience in various roles.
Background
Before joining Hearst, Aaron Kwai worked at the New York Academy of Medicine as an assistant network administrator from 2002 to 2004. In this role, he gained experience in network management and support, which contributed to his technical skills. His background in network administration laid the groundwork for his subsequent positions in desktop and mobile device support.
Professional Experience
Aaron Kwai has accumulated significant professional experience in IT support roles. His career at Hearst began in 2006, and he has progressed through various positions, demonstrating his ability to adapt and lead in the technology sector. His previous role as an assistant network administrator further enhanced his technical capabilities, allowing him to effectively manage support teams and improve service delivery.