Dionne Foster
About Dionne Foster
Dionne Foster is an Assistant Account Manager at Heffernan Insurance Brokers in Walnut Creek, California, where she has worked since 2016. She has a background in customer service and holds a bachelor's degree from Strayer University.
Work at Heffernan Insurance Brokers
Dionne Foster has been employed at Heffernan Insurance Brokers since 2016, serving as an Assistant Account Manager for eight years. Her role involves managing client accounts and providing support to ensure customer satisfaction. Prior to this position, she worked at Heffernan Insurance Brokers as a receptionist for ten months, where she gained valuable experience in client interaction and office operations. Her current position is based in Walnut Creek, California.
Previous Experience at Sedgwick
Before joining Heffernan Insurance Brokers, Dionne Foster worked at Sedgwick as a Service Center Representative from 2013 to 2014. In this role, she was responsible for assisting clients with their inquiries and providing support related to claims processing. This experience contributed to her skills in customer service and communication.
Education and Expertise
Dionne Foster studied at Southwest Tennessee Community College, where she earned an Associate's degree from 2013 to 2015. She furthered her education at Strayer University, obtaining a Bachelor's degree from 2015 to 2018. Additionally, she completed her high school education at Central High School in Memphis, Tennessee. Her educational background has equipped her with the knowledge and skills necessary for her roles in the insurance industry.
Career Progression
Dionne Foster's career in the insurance sector began with her role as a receptionist at Heffernan Insurance Brokers in Portland, Oregon, from 2015 to 2016. This position laid the groundwork for her advancement to Assistant Account Manager, where she has continued to develop her expertise in account management and client relations over the past eight years.