Lauren Calhoun
About Lauren Calhoun
Lauren Calhoun is a Corporate Trainer at Heffernan Insurance Brokers, where she has worked since 2023. With a background in training and quality management at Marsh, she emphasizes the importance of feedback in enhancing training effectiveness and advocates for continuous learning.
Work at Heffernan Insurance Brokers
Lauren Calhoun has been serving as a Corporate Trainer at Heffernan Insurance Brokers since 2023. In this role, she focuses on enhancing training effectiveness by actively listening to feedback from colleagues and adapting her training methods accordingly. Her commitment to continuous improvement in training processes is a key aspect of her current position.
Previous Experience at Marsh
Before joining Heffernan Insurance Brokers, Lauren Calhoun worked at Marsh in various roles. She served as a Training Specialist and Assistant Vice President from 2018 to 2021, where she developed training programs and strategies. Additionally, she was a Surplus Lines Coordinator from 2016 to 2018 and briefly held the position of Surplus Lines Team Lead in 2018. Her experience at Marsh culminated in her role as Training and Quality Manager, Vice President, from 2021 to 2022.
Education and Expertise
Lauren Calhoun earned her Bachelor of Business Administration in International Business from the University of Mary Hardin-Baylor, completing her studies from 2012 to 2015. Her educational background provides a foundation for her expertise in corporate training and operational management.
Advocacy for Continuous Learning
Lauren advocates for breaking down barriers to continuous learning in the workplace. She emphasizes the importance of creating systems that eliminate wasteful processes, allowing colleagues to concentrate on meaningful tasks. This philosophy reflects her commitment to fostering an environment conducive to professional development.
Team Building and Process Improvement
Throughout her career, Lauren has focused on building quality teams by integrating colleagues with diverse expertise in reporting, quality frameworks, and process improvement. During her tenure at Marsh, she implemented a reorganization of team information storage, which significantly improved efficiency by reducing the time required to locate necessary resources for daily tasks.