Bilal Aslam
About Bilal Aslam
Bilal Aslam is a Technical Support Engineer with extensive experience in technical support roles. He has worked at Heimdal Security, Realistic Solutions, Inc, and Panda Security Pakistan since 2021, and holds a BSc in Computer Systems Engineering from Mirpur University of Science and Technology.
Work at Heimdal Security
Bilal Aslam has been employed at Heimdal Security since 2021, serving as a Technical Support Engineer. In this role, he is responsible for providing technical assistance and support to clients, addressing issues related to cybersecurity products and services. His tenure at Heimdal Security has contributed to his expertise in the field of technical support within the cybersecurity industry.
Current Roles in Technical Support
In addition to his position at Heimdal Security, Bilal Aslam also works at Realistic Solutions, Inc. as a Support Coordinator and at Panda Security Pakistan as a Technical Support Coordinator, both roles starting in 2021. His responsibilities in these positions include coordinating support efforts and ensuring customer satisfaction through effective technical assistance. These roles have further enhanced his skills in technical support and customer service.
Education in Computer Systems Engineering
Bilal Aslam completed his Bachelor of Science in Computer Systems Engineering at Mirpur University of Science and Technology from 2016 to 2020. This educational background provided him with a solid foundation in computer engineering principles, which he applies in his current technical support roles. His studies included various aspects of computer systems, programming, and network management.
Professional Experience in Lahore
Bilal Aslam has built a career in technical support while based in Lahore, Punjab, Pakistan. His experience spans multiple organizations, where he has developed skills in troubleshooting, customer communication, and technical problem-solving. His work in Lahore reflects a commitment to providing quality support in the technology sector.