Vayusphere’s Out of box Instant Response for Help Desks leverages Microsoft Teams to provide Chat Support Queues for your Helpdesk and Service Desk. ITSM: Integrates with ITSM tools Service Now, BMC Remedy and others. Self-Service: Integrates with IBM Watson, Microsoft LUIS, Service Now Virtual Agent, Moveworks, and DialogFlow for chatbot capability.Language Translation: Advanced capabilities include Real-time chat translation in 80+ languages Inbound and Outbound: Supports both inbound and outbound chat with tracking.Multi-Modal: Support for chat, screen sharing, audio and video in a support session.Reach: End user chat support available on Teams, Slack, Google Chat, Zoom, WebEx Messaging, Web Chat, SMS and WhatsappDeployment: Fully-managed cloud offering with 7x24 Hi-touch global support