Alyssa Moore
About Alyssa Moore
Alyssa Moore is an Account Executive at Helpware, where she has worked since 2022. She has a diverse background in sales and customer support, with previous roles at Helpware and other organizations in Kentucky.
Current Role at Helpware
Alyssa Moore currently serves as an Account Executive at Helpware, a position she has held since 2022. In this role, she is responsible for managing client relationships and scaling client teams by adding agents ranging from 1 to 100 within a month. Her work involves collaborating with multiple global locations and providing services in various languages, showcasing her ability to adapt to diverse client needs.
Previous Positions at Helpware
Alyssa Moore has held several positions at Helpware prior to her current role. She worked as a Customer Support Specialist for 3 months in 2021, followed by an 8-month tenure as a Sales Development Associate. In 2022, she advanced to the position of Senior Sales Development Representative, where she continued to develop her skills in sales and client management.
Experience in Case Management
Before joining Helpware, Alyssa Moore worked as a Case Manager at Gateway Children's Advocacy Center for 7 months in 2019. This role involved supporting children and families in need, providing her with valuable experience in client interaction and case management.
Educational Background
Alyssa Moore studied at Morehead State University, where she earned a Bachelor's degree in Sociology with a minor in Gender Studies from 2014 to 2018. Additionally, she pursued studies in Air and Space Operational Art and Science from 2020 to 2021, although she did not complete this degree. Her educational background provides her with a strong foundation in social sciences.
Prior Work Experience
Alyssa Moore has a diverse work history that includes roles such as Front Desk Manager at Camden-Carroll Library from 2015 to 2018 and Tax Preparer & Office Manager at Jackson Hewitt Tax Service Inc. from 2018 to 2021. These positions contributed to her skills in customer service and office management, enhancing her professional development.