Carlos Lozano
About Carlos Lozano
Carlos Lozano serves as a Sales Development Representative (SDR) at Helpware since 2022 and has extensive experience in customer service roles across various companies in Mexico. He is currently pursuing a degree in International Business at Escuela Bancaria y Comercial.
Work at Helpware
Carlos Lozano has been employed at Helpware as a Sales Development Representative (SDR) since 2022. In this role, he focuses on generating leads and fostering client relationships to support the sales team. His experience in customer service and communication enhances his effectiveness in this position.
Current Role at CIENCE
In addition to his role at Helpware, Carlos Lozano has been working at CIENCE as an SDR since 2021. His responsibilities include identifying potential clients and engaging them to drive business growth. This dual role showcases his commitment to the sales development field.
Previous Experience in Customer Service
Carlos has a diverse background in customer service. He worked at Teleperformance as a Customer Service Representative from 2016 to 2018 for two years. Following that, he joined Beliveo Corporation in a similar role from 2018 to 2019 for seven months. He then served as a customer service representative at Alorica for four months in 2019. This experience has equipped him with strong communication and problem-solving skills.
Education and Expertise
Carlos Lozano is pursuing a degree in International Business at Escuela Bancaria y Comercial. He is expected to complete his studies in 2026, earning a Licenciatura en Administración de Negocios de Comunicación y Entretenimiento. His education provides a solid foundation for his roles in sales and customer service.
Experience as an Interpreter
Carlos worked as an Interpreter at Propio Language Services from 2019 to 2020 for seven months. This role involved facilitating communication between parties who spoke different languages, further enhancing his skills in customer interaction and support.