Heroku
Heroku, based in San Francisco, is a B2B company specializing in infrastructure solutions, serving a diverse range of regions including the USA, Canada, and remote areas. The company, part of the Y-Combinator W08 batch, employs around 300 people.
Heroku Services
Heroku, operating in the B2B, Infrastructure sub-industry, offers a comprehensive help center designed to assist users with common questions and issues. The help center includes a search feature to find help articles, trending articles on common issues, and categorized topics for easier navigation. Key categories include General Platform Features, Account Management, Domains & Routing, Security, Billing, Verification & Payments, Heroku Postgres, Heroku Connect, Heroku Data for Redis, Apache Kafka on Heroku, CI, Pipelines & Review Apps, Platform Error Codes, Command Line Tools, and Add-on Provider.
Heroku Locations and Team Size
Heroku is headquartered in San Francisco, CA, USA, and has a team size of 300 employees. The company's services are accessible across multiple regions, including the United States of America, America/Canada, Remote, and Partly Remote.
Heroku Help Center Features
Heroku's help center offers various features tailored to user needs. These include a search function for finding help articles, sections for trending articles addressing common questions, and a categorized list of help topics. Additionally, users can access community resources such as Stack Overflow and stay updated through Heroku Status, which provides information on known issues. The help center also features a footer linking to Heroku's main site, blogs, careers, documentation, terms of service, and privacy resources.
Heroku in Y-Combinator
Heroku was part of the Winter 2008 batch of Y-Combinator, indicating its early-stage investment and development through one of the leading startup accelerators.
Heroku Community Resources
Heroku provides links to a variety of community resources to support its users further. Notably, it includes connections to Stack Overflow for additional problem-solving and discussions. Moreover, users can follow Heroku Status for real-time updates on known issues, facilitating better user experience and problem resolution.