Pallav Sharma
About Pallav Sharma
Pallav Sharma is a Product Documentation Manager with extensive experience in the computer software industry, specializing in technical documentation. He has worked for several prominent companies and possesses strong skills in enhancing user experience through effective documentation.
Work at Hevo
Pallav Sharma currently holds the position of Product Documentation Manager at Hevo Data, a role he has occupied since 2021. In this capacity, he focuses on creating and managing technical documentation that enhances user experience. His work involves collaborating with product teams to ensure that documentation is accurate, comprehensive, and user-friendly. Hevo Data, known for its data integration platform, benefits from Pallav's extensive experience in the computer software industry.
Education and Expertise
Pallav Sharma earned a Master of Journalism and Mass Communication from Manipal University. This educational background provides him with a strong foundation in media and communication, which complements his technical writing skills. He has demonstrated expertise in using FrameMaker for creating technical documentation, showcasing his ability to produce high-quality content tailored for technical audiences.
Background in Technical Writing
Pallav Sharma has a substantial background in technical writing, having worked in various roles across multiple organizations. He served as a Senior Technical Writer at AOL from 2006 to 2011 and later transitioned to Lead Technical Writer positions at Aris Global and Ericsson. His experience spans over a decade in the computer software industry, where he has developed skills in producing effective documentation that enhances user experience.
Previous Work Experience
Before joining Hevo Data, Pallav Sharma held several significant positions in technical writing. He worked as a Lead Technical Writer at Aris Global from 2011 to 2015 and at Ericsson from 2016 to 2019. Additionally, he served as Technical Documentation Lead at EdgeVerve from 2019 to 2021. His earlier role as a Senior Technical Writer at SuccessFactors and as a Technical Writer Advisor at Dell International Services further solidified his expertise in the field.
Skills in User Experience Enhancement
Pallav Sharma possesses strong skills in enhancing user experience through effective documentation. His approach focuses on creating clear, concise, and accessible technical content that meets the needs of users. This skill set is critical in the software industry, where effective documentation can significantly impact user satisfaction and product usability.