Daniel D'aoust
About Daniel D'aoust
Daniel D'aoust is a ServiceNow Implementation Specialist with extensive experience in ITSM, PPM, and various management processes. He has worked with multiple organizations, including HGC Technologies, CA Technologies, and Daniel D'aoust Consultant.
Work at HGC Technologies
Currently, Daniel D'aoust serves as a ServiceNow Implementation Specialist at HGC Technologies, focusing on projects for a major sports and entertainment company. His role involves implementing and managing the ServiceNow platform, ensuring that it meets the specific needs of the organization. This position allows him to leverage his extensive experience in IT service management and integration.
Previous Experience in IT Consulting
Daniel D'aoust has a diverse background in IT consulting, having worked at Daniel D'aoust Consultant in various roles. He served as an ITSM and Integration Consultant at Chu Sainte-Justine Hospital Center for three months in 2018. Additionally, he held positions as a Senior Project Manager at Intact Financial Corporation and as a Project Manager and Architect for multiple clients, including a cosmetic surgery clinic and a retirement residence.
Expertise in ServiceNow and IT Management
Daniel possesses significant expertise in implementing and managing ServiceNow and Nuvolo platforms. His specialization includes IT Service Management (ITSM), Project Portfolio Management (PPM), and various management processes such as Portal, Request, Incident, Change, and Knowledge Management. His knowledge in these areas supports organizations in optimizing their IT operations.
Education and Certifications
Daniel D'aoust holds certifications in ITIL, PMP, and AGILE methodologies. These certifications reflect his commitment to professional development and his capability to manage projects effectively. His educational background supports his extensive experience in IT consulting and project management.
Career Timeline and Roles
Daniel's career spans several decades, beginning in the late 1980s. He has held various positions, including Corporate Account Manager at Hewlett-Packard and Senior Solutions Strategist at CA Technologies. His career includes roles in San Jose, California, and Montréal, Quebec, showcasing his adaptability in different markets and environments.