Alan Ratti
About Alan Ratti
Alan Ratti serves as the Director of Product Lifecycle Management at Hiab, a position he has held since 2018 in Malmo, Sweden. He has a background in aftermarket services and parts management, having previously worked at Volvo Construction Equipment in various roles from 2006 to 2016.
Work at Hiab
Alan Ratti has been serving as the Director of Product Lifecycle Management at Hiab since 2018. In this role, he is responsible for overseeing the entire lifecycle of products, ensuring that they meet customer needs and align with company goals. His tenure at Hiab has spanned six years, during which he has contributed to the company's strategic initiatives in Malmö, Sweden.
Previous Experience at Volvo Construction Equipment
Before joining Hiab, Alan Ratti held several positions at Volvo Construction Equipment. He worked as a Parts Manager from 2006 to 2010, where he managed parts operations. Following this, he served as the Aftermarket Director from 2011 to 2016 in the Milan Area, Italy. In this capacity, he focused on enhancing aftermarket services and customer satisfaction. His experience at Volvo Construction Equipment provided him with a strong foundation in product management and customer service.
Role at Hiab as Director Services
Alan Ratti worked at Hiab as the Director of Services for West Europe from 2016 to 2018. In this position, he was responsible for service operations across the region, focusing on delivering high-quality support to customers. His leadership in this role contributed to the development of service strategies that improved operational efficiency and customer engagement.
Career Timeline
Alan Ratti's career includes significant roles at both Hiab and Volvo Construction Equipment. He began his career at Volvo Construction Equipment in 2006, progressing through various roles until 2016. He then transitioned to Hiab, where he has held multiple leadership positions, culminating in his current role as Director of Product Lifecycle Management. His career reflects a commitment to product and service excellence in the construction and equipment sectors.