Scott Brown
About Scott Brown
Scott Brown is an Area Sales Manager at Hiab, where he has worked since 2015. He has a background in service management and technical support, having previously held positions at Cargotec Corporation and Jim Gleason Consulting.
Work at Hiab
Scott Brown has been employed at Hiab since 2015, where he serves as the Area Sales Manager. In this role, he is responsible for overseeing sales operations and ensuring customer satisfaction across a designated territory. He transitioned to this sales position after a long tenure in service roles, demonstrating his adaptability and commitment to the company. His responsibilities include maintaining open communication with customers and technicians to address their needs effectively.
Previous Experience at Cargotec Corporation
Before joining Hiab, Scott Brown worked at Cargotec Corporation as the Regional Service Manager from 1999 to 2014. During his 15 years in this role, he was based in Helsinki, Uusimaa, Finland. His experience in service management provided him with a strong foundation in customer relations and technical support, which he has carried into his current sales role.
Background and Education
Scott Brown studied at York School from 1988 to 1992, completing a four-year program. His educational background has contributed to his professional development and understanding of the industry. Prior to his roles at Cargotec and Hiab, he worked at Jim Gleason Consulting as a Laborer from 1994 to 1999 in Waco, Texas, United States.
Skills and Work Ethic
Scott Brown is recognized for being highly self-motivated and setting high expectations for himself and his employees. His approach to work emphasizes the importance of customer satisfaction, which he achieves through open communication and availability. This work ethic has been a key factor in his successful transition from service roles to sales.
Career Transition and Territory Management
Scott Brown transitioned from a 17-year service role to a sales position, where he now covers a four-state territory that includes Indiana, Kentucky, Michigan, and Ohio. This shift highlights his versatility and ability to adapt to different aspects of the business, allowing him to leverage his extensive service experience in his current sales responsibilities.