Alexander Groff
About Alexander Groff
Alexander Groff is a Customer Service Representative at Highmark, Inc., where he has worked since 2012. He has a background in education and history, having previously taught at Anne Arundel County Public Schools and worked as a test reader for Educational Testing Service.
Work at Highmark
Alexander Groff has been employed at Highmark, Inc. as a Customer Service Representative since 2012. In this role, he has accumulated over 12 years of experience in customer service, contributing to the company's commitment to providing quality support to its clients. His responsibilities likely include addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
Previous Employment Experience
Before joining Highmark, Groff worked as a History Teacher at Anne Arundel County Public Schools from 2004 to 2012. His teaching career spanned eight years, during which he engaged students in historical studies. Additionally, he served as a Server at Medieval Times in the Baltimore, Maryland area for nine months in 2008-2009. He also worked as a Test Reader for AP European History at Educational Testing Service (ETS) from 2008 to 2012.
Education and Expertise
Alexander Groff holds a Bachelor's degree in History from the University of Maryland Baltimore County, where he studied from 2001 to 2003. He also attended Anne Arundel Community College for one year from 2000 to 2001. Furthermore, he studied Creative Writing and Publishing Arts at the University of Baltimore from 2006 to 2008, enhancing his skills in written communication.