Ashley Moore
About Ashley Moore
Ashley Moore is a Lead Business Process Engineer with expertise in Quality and Process Improvement. She has a diverse background in healthcare, having worked in various roles including Quality Improvement Coordinator and Health Coach, and holds multiple degrees in Nursing and Athletic Training.
Current Role at Highmark Inc.
Ashley Moore serves as the Lead Business Process Engineer at Highmark Inc. since 2020. In this role, she focuses on optimizing business processes and enhancing operational efficiency. Her responsibilities include analyzing workflows and implementing quality and process improvement initiatives. With a strong background in healthcare, she applies her expertise to drive improvements within the organization.
Previous Experience at Centene Corporation
Prior to her current position, Ashley worked at Centene Corporation as a Quality Improvement Coordinator from 2019 to 2020. In this role, she was responsible for overseeing quality improvement initiatives related to HEDIS measures. Her work contributed to enhancing the quality of care and ensuring compliance with healthcare standards.
Educational Background
Ashley Moore holds a Master of Science in Nursing with a focus on Nursing Informatics from the University of Phoenix, which she completed from 2018 to 2020. She also earned a Bachelor of Science in Athletic Training from Duquesne University from 2003 to 2007 and a Bachelor of Science in Nursing Science from La Roche University from 2013 to 2015. Additionally, she completed her Registered Nurse training at Ohio Valley Hospital School of Nursing from 2008 to 2010.
Healthcare Expertise
Ashley possesses skills in Quality & Process Improvement and has expertise in Healthcare Quality Auditing and Training. Her background includes experience in Critical Care Nursing, which has equipped her with a comprehensive understanding of healthcare operations. She has worked in various roles within the healthcare sector, including as a Health Coach at Highmark Inc. from 2016 to 2017 and as an Athletic Trainer at UPMC from 2007 to 2008.
Transition to Health Insurance Industry
Ashley transitioned from working in acute hospital settings to the health insurance industry, bringing her clinical knowledge and experience to improve healthcare delivery. This shift has allowed her to leverage her nursing background in a different context, focusing on quality improvement and process optimization within health insurance.