Brandon Quarles
About Brandon Quarles
Brandon Quarles is an Assistant Retail Sales Manager at Highmark Inc., specializing in marketing and customer experience. With over a decade of experience, he excels in building relationships and maintaining high customer satisfaction scores.
Work at Highmark
Brandon Quarles has been employed at Highmark Inc. since 2014, currently holding the position of Assistant Retail Sales Manager in Monroeville, Pennsylvania. In this role, he has developed expertise in marketing and customer experience, focusing on building strong relationships with customers and colleagues. His tenure at Highmark follows a previous position as a Sales Associate from 2010 to 2014, where he demonstrated his ability to maintain a Customer Satisfaction Score exceeding 94%. Quarles has played a significant role in helping individuals and families secure affordable health insurance options.
Education and Expertise
Brandon Quarles possesses a strong foundation in Business Communication, Retail Management, Sales, and Forecasting. His skill set includes specialized knowledge in inventory control, customer retention, and employee development. Quarles is recognized for his capacity to manage multi-disciplinary projects effectively and navigate challenges within the retail environment. His expertise contributes to the overall success of the retail operations at Highmark.
Background
Prior to his current role at Highmark, Brandon Quarles worked as a Crew Leader Assistant at the U.S. Census Bureau for two months in 2010 in the Greater Pittsburgh Area. This early experience in a leadership capacity provided him with valuable skills in team coordination and project management. His career in retail began with Highmark, where he quickly established himself as a reliable Sales Associate.
Achievements
Brandon Quarles has consistently achieved a Customer Satisfaction Score over 94% since the monitoring began at Highmark Direct. His ability to build trusting relationships through effective communication has been a key factor in this success. An article in Dunn & Bradstreet highlighted his journey in retail, showcasing his dedication and contributions to the field. Quarles has also been instrumental in training and developing employees, further enhancing the customer experience at Highmark.