Alison S.
About Alison S.
Alison S. is the Moderations & Appeals Program Manager at Hinge, where she has worked since 2022. She has a background in trust and safety roles, with previous positions at Meetup and experience in art history.
Current Role at Hinge
Alison S. serves as the Moderations & Appeals Program Manager at Hinge, a position she has held since 2022. In this role, she focuses on overseeing the moderation processes and appeals related to user content. Her responsibilities include ensuring compliance with company policies and enhancing user safety through effective content moderation strategies. Alison's work involves collaborating with various teams to integrate security measures into new features and products.
Previous Experience at Meetup
Prior to her current role, Alison S. worked at Meetup in various capacities from 2017 to 2022. She began as a Senior Customer Support Specialist and progressed to Senior Trust & Safety Specialist, where she led initiatives related to trust and safety. Her experience at Meetup included handling GDPR and data privacy compliance issues, as well as managing customer interactions to ensure a safe user experience.
Educational Background
Alison S. holds a Bachelor’s Degree in Art History from the University of North Texas, where she studied from 2004 to 2007. She furthered her education at the City University of New York City College, earning a Master of Arts in Art History, Criticism and Conservation from 2009 to 2014. Her educational background provides her with a strong foundation in critical thinking and analysis.
Experience in Content Moderation
Alison S. has a strong focus on content moderation and the development of company policies related to user safety. She is passionate about the evolving role of trust and safety specialists in protecting both customers and companies. Her expertise includes dealing with subpoenas and search warrants, which enhances her ability to navigate complex legal and compliance issues.
Internship at Museum of Biblical Art
Before her roles in customer support and trust and safety, Alison S. interned at the Museum of Biblical Art in New York from 2011 to 2012. During her internship, she served as a docent, providing educational tours and insights about the museum's collections. This experience contributed to her understanding of art history and public engagement.