Aaron Wassell
About Aaron Wassell
Aaron Wassell is a Team Lead in IT Support at Hitachi Vantara, with a background in customer care and IT support roles across various companies. He has experience in business development and food hygiene certification, alongside a degree in Music Design from Bournemouth University.
Work at Hitachi Vantara
Aaron Wassell currently serves as Team Lead, IT Support - Senior at Hitachi Vantara. He has held this position since 2022 and is based in London, England. In this role, he is responsible for leading the IT support team, ensuring efficient service delivery, and addressing technical challenges faced by clients. His experience in IT support and management contributes to the effectiveness of the team.
Previous Experience in IT Support
Before joining Hitachi Vantara, Aaron Wassell worked in various IT support roles. He served as Senior 2nd Line Team Lead at Marathon Managed Services for 11 months in 2021-2022. Prior to that, he held positions at Deltek as Customer Care Manager from 2015 to 2018, Sohnar as Head of Support from 2011 to 2015, and Audible, Inc. as Customer Support Agent from 2007 to 2011. These roles provided him with extensive experience in customer service and technical support.
Education and Expertise
Aaron Wassell studied at Bournemouth University, where he earned a BA in Music Design from 2001 to 2006. This educational background has equipped him with skills that may complement his technical expertise. His diverse experience in IT support roles showcases his ability to adapt and excel in various environments.
Entrepreneurial Ventures
Aaron Wassell has experience in setting up a street food catering business. He obtained NCASS Food Hygiene Level 3 certification and achieved a Food Hygiene rating of 5. Although he targeted the festival and outdoor event market for this venture, he decided not to pursue it further due to the pandemic. This experience reflects his entrepreneurial spirit and ability to navigate challenges.
Personal Background
In addition to his professional pursuits, Aaron Wassell served as the primary carer for his 1-year-old daughter while establishing his business. This role highlights his commitment to family and ability to balance personal responsibilities with professional ambitions.