Abdul Laeeq
About Abdul Laeeq
Abdul Laeeq is an IT Support Engineer currently employed at Hitachi Vantara in Hyderabad, India. He has over a decade of experience in IT support, including a previous role as Systems Analyst at Hitachi Consulting Software Services India Private Limited.
Work at Hitachi Vantara
Currently employed as an IT Support Engineer at Hitachi Vantara since 2020, Abdul Laeeq operates from Hyderabad, Telangana, India. His responsibilities include formatting and preparing laptops and desktops for allocation upon release. He plays a crucial role in ensuring that devices are ready for users in a timely manner.
Previous Experience at Hitachi Consulting Software Services
Abdul Laeeq worked as a Systems Analyst at Hitachi Consulting Software Services India Private Limited from 2012 to 2020. During his eight years in this role, he gained experience in various technical aspects while based in Hyderabad. His tenure contributed to his development in IT support and systems analysis.
Education and Expertise
Abdul Laeeq studied at Alagappa University located in Alagappa Nagar, Karaikudi. His educational background supports his extensive experience in IT support, particularly in remote troubleshooting and technical documentation.
Technical Skills and Responsibilities
Abdul Laeeq has extensive experience in conducting remote troubleshooting for various technical issues. He is involved in data migration processes, ensuring a seamless transition from old to new laptops for users. Additionally, he creates technical documentation and manuals to assist users and support personnel, and customizes desktop applications to meet specific user needs.