Aiman Zafri Amiruddin
About Aiman Zafri Amiruddin
Aiman Zafri Amiruddin is a Technical Support Specialist with a Bachelor's Degree in Science Physics from the National University of Malaysia. He has extensive experience in technical support, cloud engineering, and web application development, and currently works at Hitachi Vantara in Kuala Lumpur.
Work at Hitachi Vantara
Currently, Aiman Zafri Amiruddin serves as a Technical Support Specialist at Hitachi Vantara, a role he has held since 2020. Based in Kuala Lumpur, he is responsible for managing SSL encryption and network permissions, which includes firewall, routing, and VLAN configurations. His expertise extends to NAS and volume replication technologies, ensuring efficient data management and security. Aiman's background in data forensics enhances his ability to address complex technical issues effectively.
Previous Experience in Technical Support
Before joining Hitachi Vantara, Aiman worked as a Cloud Engineer at Strateq Group Of Companies from 2017 to 2020. In this position, he gained experience in cloud technologies and contributed to various projects. Prior to that, he was a Customer Engineer at Basis Bay from 2015 to 2017, where he focused on customer support and technical solutions. His roles have equipped him with a strong foundation in managing storage virtualization, deduplication, and compression technologies.
Education and Expertise
Aiman holds a Bachelor's Degree in Science Physics from the National University of Malaysia (UKM), where he studied from 2008 to 2012. He also completed a Foundation (Matrikulasi) in Physical Sciences at Kolej Mara Kulim from 2007 to 2008. His educational background is complemented by his experience in analyzing issues from log files and tracing root causes in technical support scenarios, showcasing his analytical skills in resolving complex technical challenges.
Technical Skills and Knowledge
Aiman possesses a diverse skill set relevant to technical support and web application development. He is skilled in configuring domain controller authentication and DNS settings, which are critical for network management. His knowledge in data forensics allows him to approach technical issues with a unique perspective. Additionally, Aiman has experience in managing various technologies, including storage virtualization and network configurations, making him proficient in handling technical challenges.
Self-Employment as Web Application Developer
In addition to his roles in technical support, Aiman has been self-employed as a Web Application Developer since 2014. This experience has allowed him to develop and implement web solutions, enhancing his technical capabilities. His work in this area demonstrates his adaptability and commitment to continuous learning in the ever-evolving field of technology.