Fiorella Carla Rimola
About Fiorella Carla Rimola
Fiorella Carla Rimola is a Customer & Sales Analyst with extensive experience in customer service and sales roles across various companies in Argentina. She holds multiple degrees in digital transformation, business administration, and arts with a focus on music.
Current Role at HOKALI
Fiorella Carla Rimola has been employed at HOKALI as a Customer & Sales Analyst since 2021. In this role, she is responsible for analyzing customer data and sales trends to enhance the company's performance. Her position allows her to leverage her analytical skills to improve customer satisfaction and drive sales growth.
Previous Experience at Ecogas
Before her current role, Fiorella worked at Ecogas as an Agente de atención telefónica for two months in 2016. During her time there, she provided customer support and assistance, contributing to the company's customer service efforts in Provincia de Mendoza, Argentina.
Professional Background at Uber
Fiorella served as an Experto at Uber from 2018 to 2021. Over the course of three years, she focused on customer engagement and support, utilizing her expertise to enhance user experiences and address customer inquiries effectively in Provincia de Mendoza.
Educational Qualifications
Fiorella studied at Centro de e-Learning UTN FRBA, where she completed a program in transformación digital, earning the title of Experto universitario en asesoramiento de transformación digital from 2020 to 2021. Additionally, she holds a Profesorado de arte con orientación en música from Universidad Nacional de Cuyo, which she completed from 2003 to 2006. She also pursued a Master en gestión administrativa at Centro online de capacitación Educate from 2015 to 2016 and a Diplomatura in Marketing digital y social media from Centro de e-Learning UTN FRBA from 2018 to 2019.
Long-Term Experience in Customer Service
Fiorella has extensive experience in customer service, having worked at Lan Argentina as a Representante de servicio al cliente for ten years from 2005 to 2015. She also held a position as Asesor comercial at Royal Prestige for five months in 2015 to 2016. Her cumulative experience in these roles has equipped her with a strong foundation in customer relations and support.