Morgan Jensen
About Morgan Jensen
Morgan Jensen is a Satisfaction Research Associate at Home Care Pulse, where they have worked since 2016. With a background in healthcare and customer service, Jensen has experience in various roles, including phlebotomy and nursing assistance, and plans to pursue a master's degree in Human Resource Management.
Current Role at Home Care Pulse
Morgan Jensen has been employed at Home Care Pulse as a Satisfaction Research Associate since 2016. In this role, Jensen conducts interviews to collect feedback from caregivers, clients, and family members of home health agencies. This position involves engaging with various stakeholders to assess their experiences and satisfaction levels, contributing to the improvement of home health services.
Education and Qualifications
Morgan Jensen studied at Brigham Young University - Idaho, focusing on Healthcare Administration, where they achieved a Bachelor's degree from 2016 to 2017. Prior to this, Jensen attended Weber State University from 2014 to 2018, studying Management and Health Care Administration. Jensen is certified in Phlebotomy and as a Certified Nursing Assistant (CNA), demonstrating a commitment to the healthcare field.
Professional Background
Morgan Jensen has a diverse work history in the healthcare and customer service sectors. Jensen worked as a Cashier Customer Service representative at Bath & Body Works for four months in 2013 in Columbus, Ohio. In 2014, Jensen served as a CNA at Apple Village Assisted Living for two months in Layton, Utah. Jensen also completed a Phlebotomy Internship at Davis Hospital and Medical Center for one month in 2015. Additionally, Jensen worked as a Courtesy Clerk and Cashier at The Fresh Market for two years in Greensboro, North Carolina, from 2012 to 2014.
Skills and Expertise
Morgan Jensen possesses skills in managing high-stress environments and effectively interacting with diverse personality types. These skills have been honed through various roles in customer service and healthcare settings. Jensen's experience in conducting interviews and gathering feedback further enhances their ability to understand and address the needs of clients and caregivers in the home health sector.
Future Aspirations
Morgan Jensen plans to pursue a master's degree in Human Resource Management. This ambition reflects a desire to further develop expertise in managing human resources within the healthcare industry, building on their existing knowledge and experience in healthcare administration and customer service.