Zachary Walker
About Zachary Walker
Zachary Walker is a Satisfaction Research Associate at Home Care Pulse and a Community Development Assistant for the City of Rexburg, both positions held since 2017 and 2018 respectively. He has a background in leadership and customer service, having previously worked at BYU-Idaho and the LEGO Group.
Work at Home Care Pulse
Zachary Walker has been employed as a Satisfaction Research Associate at Home Care Pulse since 2018. In this role, he focuses on gathering and analyzing data related to client satisfaction within the home care industry. His work contributes to understanding customer experiences and improving service quality.
Current Role at City of Rexburg
Since 2017, Zachary Walker has served as a Community Development Assistant for the City of Rexburg. In this position, he engages in various community development projects, assisting in planning and implementing initiatives that enhance the local community's growth and well-being.
Previous Experience at BYU-Idaho
Zachary Walker worked at Brigham Young University-Idaho as a Shift Lead from 2016 to 2017. His responsibilities included managing operations and overseeing staff during shifts, ensuring that the team's performance met the university's standards.
Educational Background
Zachary Walker studied at Western Wyoming Community College from 2012 to 2013 before transferring to Brigham Young University-Idaho. He completed his bachelor's degree at BYU-Idaho, attending from 2016 to 2020. His education has provided him with a foundation for his professional roles.
Early Career at LEGO Group
Zachary Walker began his career as a Brick Specialist at LEGO Group, where he worked for six months from 2013 to 2014. In this role, he was involved in customer service and product knowledge, helping customers with their inquiries and enhancing their experience with LEGO products.