Ashleigh Gregory
About Ashleigh Gregory
Ashleigh Gregory is a Client Success System Administrator at Homecare Homebase, where she has worked since 2021. With a background in healthcare operations and IT support, she has held various roles across multiple organizations, including IT Business Analyst and Client Service Associate.
Work at Homecare Homebase
Ashleigh Gregory has been employed at Homecare Homebase since 2021, serving as a Client Success System Administrator. In this role, she focuses on enhancing client satisfaction and ensuring the effective use of the company's systems. Her responsibilities include addressing client needs, providing support, and facilitating system improvements to optimize user experience.
Previous Experience in IT and Healthcare
Prior to her current position, Ashleigh Gregory worked at NavCare as an IT Business Analyst from 2014 to 2021. This role involved analyzing business needs and implementing IT solutions to improve operational efficiency. She also held the position of IT Support Specialist at Senior Home Care, Inc. from 2011 to 2014, where she provided technical support and resolved IT-related issues.
Background in Client Services
Ashleigh Gregory has a background in client services, having worked as a Client Service Associate at BAYADA Home Health Care from 2009 to 2011. In this role, she was responsible for client coordination and support, contributing to the overall service delivery in the home health sector. Additionally, her early experience as a cashier at Publix Super Markets from 2004 to 2010 provided her with foundational customer service skills.
Education and Expertise
Ashleigh Gregory began her career in healthcare in 2005, accumulating extensive experience in various operational roles. Her expertise spans direct patient care, scheduling, human resources, and administrative support. She has demonstrated a strong ability to translate operational concerns into IT development terms, facilitating product updates and enhancements.
Achievements in Healthcare Operations
Throughout her career, Ashleigh Gregory has showcased a diverse skill set in healthcare operations and IT support. Her roles have included Business Performance Analyst, where she contributed to improving operational processes within healthcare settings. Her experience across multiple business lines, including Home Health, Hospice Private Duty, and Chronic/Transitional Care Management, highlights her adaptability and comprehensive understanding of the industry.