Briana Levy
About Briana Levy
Briana Levy serves as the Manager of Client Services at Homecare Homebase, where she has worked since 2020. She has a background in customer experience roles and holds an Associate's degree in Medical Insurance Specialist/Medical Biller.
Current Role at Homecare Homebase
Briana Levy serves as the Manager of Client Services at Homecare Homebase, a position she has held since 2020. In this role, she oversees client service operations, ensuring that the needs of clients are met effectively. Her responsibilities include managing a diverse team and implementing strategies to enhance client satisfaction. Briana's leadership skills are essential in fostering a collaborative work environment and driving performance within her team.
Previous Experience at Homecare Homebase
Before her current role, Briana Levy held several positions at Homecare Homebase. She worked as a Lead Customer Experience Technician for nine months in 2019 and as a Customer Experience Representative for seven months from 2018 to 2019. Additionally, she served as a Customer Experience Technician and a Customer Experience Specialist for short durations in 2019. These roles provided her with a comprehensive understanding of customer service dynamics within the healthcare technology sector.
Background in Healthcare and Communication
Briana Levy has a background in healthcare communication, having worked as a Communications Coordinator at Texas Health Physicians Group for one year from 2017 to 2018. This experience contributed to her understanding of client needs and effective communication strategies in a healthcare setting. Her roles have equipped her with the skills necessary to manage client relationships and enhance service delivery.
Educational Qualifications
Briana Levy studied at the Community College of Rhode Island, where she earned an Associate's degree in Medical Insurance Specialist/Medical Biller from 2015 to 2016. Additionally, she attended Toni & Guy Hairdressing Academy-Cranston, achieving a qualification in Cosmetology from 2013 to 2014. Her educational background supports her expertise in client services within the healthcare technology sector.
Skills and Expertise
Briana Levy possesses strong leadership skills and acute attention to detail, which are critical in managing fast-paced workflows. Her expertise lies in client services within the healthcare technology sector, where she effectively addresses client needs and enhances service quality. Briana's ability to manage diverse teams contributes to her success in her current managerial role.