Khristy Gipson
About Khristy Gipson
Khristy Gipson is a Customer Service Representative with extensive experience in strategic planning and staff development. She holds a B.A. in Hospitality Management and has studied Food Safety and Psychology at the University of North Texas.
Work at Homecare Homebase
Khristy Gipson has been employed at Homecare Homebase as a Customer Service Representative since 2015. In this role, she is responsible for addressing customer inquiries and resolving complaints. Her experience in customer service has contributed to her ability to manage multiple priorities effectively. She operates from the Dallas, Texas office, where she applies her skills in complaint resolution and project management to enhance customer satisfaction.
Education and Expertise
Khristy Gipson studied at the University of North Texas, where she earned a Bachelor of Arts in Hospitality Management and completed studies in Food Safety and Psychology, achieving a certificate. Her education spanned from 2009 to 2013. Prior to that, she attended Navarro Jr. College, obtaining an Associate of Science in Business from 2007 to 2008, and another Associate degree in Business from 2007 to 2009. This educational background has equipped her with knowledge applicable to her roles in customer service and management.
Background
Khristy Gipson has a diverse professional background, having worked at Enterprise Rent-A-Car for 11 years as Management Staff from 2000 to 2011. During her tenure, she gained valuable experience in strategic planning and staff development. Her responsibilities included internal and external training, focusing on continuous improvement and managing confidential records. This experience laid a foundation for her current role in customer service.
Skills and Proficiencies
Khristy Gipson is proficient in Microsoft Office Suite, including Word, PowerPoint, Excel, Publisher, and Outlook. She is also skilled in using database and presentation software. Her expertise extends to managing confidential records and implementing policies and procedures. These skills support her effectiveness in her current position and contribute to her overall professional capabilities.